|
How do I know if a plumber knows what he is doing, prior to having
them start work?
If a plumber fully understands the
problem and the solution, he should be able to explain it in a way
that you can understand, no matter how little you know about the
plumbing.
-Back to top-
Other companies give me a price over the phone, why can't you?
No two plumbing problems are exactly the
same. We like our customers to know exactly what the cost of
repairs will be and the options they have
in fixing the problem. The only way we can give you an accurate
estimate is to see the problem. That is why in all cases we send
you a qualified technician to evaluate your situation and give you
an accurate estimate. That way there are no billing surprises.
-Back to top-
But I already know what the problem is; can't I just get a
ballpark estimate over the phone?
Although you may know
what you want done, there are often different ways to approach the
problem that can only be determined once we see the job. That
allows us the opportunity to discuss your options with you so that
you can make an informed decision about exactly what you would
like us to do for you. This can only be done once we have seen the
problem. -Back
to top-
Is the estimate free?
Yes. Once you make an appointment we
will dispatch a technician to your home or business to evaluate
the situation and give you a free estimate. The only time that
there is a charge for an estimate is if the technician has to
crawl under the house our use any tools to diagnose the problem.
Even if the technician does charge a diagnostic fee it will be
refunded to you if you have us do the work that needs to be done.
-Back to top-
Does your company
accept credit cards?
Yes
we do. Allstar plumbing will accept checks, American Express,
Visa, Master Charge, and Discovery.
-Back to top-
Do you offer
warranties for your work?
Absolutely! We offer some of the best warranties in the industry.
You personal plumber will be happy to discuss with you the exact
warranty for the work he will be doing. You can feel confident
that we take great pride in our work and stand behind everything
we do.
-Back to top-
Why does
my water heater run out so quickly now?
Several things could happen. First check the shower head volume if
shower's are too quick. A new shower head puts out about 2.5
gallons a minute. Some older heads put out 5 gallons a minute.
Working with the shower head would double shower length in this
case. In some cases, the dip tube on the cold water inlet has
broken or worn. When this happens, it creates a short loop for the
water, water at the bottom half of the tank will not be used. On
electric water heaters, they commonly have two heating elements
that work in turns. First the top element heats up the top of the
tank, then power goes to the lower element. If the lower element
is out, only the top of the tank gets heated. If the top element
isn't working, there will be no hot water. Sometimes the Reset
button needs to be pushed or reset. If this doesn't get the
element working, use a continuity tester to determine if the
element has shorted out. Replacement of the element may be needed.
-Back to top-
How do I remove a cast
iron tub?
You are
about to tackle one of my favorite jobs, removing a cast iron tub.
Cast iron tubs weigh about 300 pounds. They are hard to install
when new and almost impossible to remove and useless to anyone but
a metal salvage outfit.
1. remove the waste & overflow drain fittings. the top part
is held on with screws, the bottom drain fitting,threads into a
receiving female thread. Tools are sold for removing the lower
drain fitting, ( a tub tool)
2. lay a plastic sheet over the tub, and put on eye
protection. (the plastic sheet helps to keep the glass from flying
up and cutting skin). use a sledge hammer to break the tub up,
starting at the mid point, breaking the tub at least into
quarters.
3. carry out in pieces. Always install a new waste & overflow
drain. If you use a tub drain with slip joint nuts, keep with the
brass body ones. The lift linkage on the ABS drains don't last
very long. Some local plumbing inspectors require tub drains with
no slip joint fittings, (ABS glued fittings) I prefer the brass
bodied ones such as the Price Pfister 19-010.
-Back to top-
What is a PMA ?
A
PMA
is a Preventative
Maintanence
Agreement.
We offer a Silver, Gold, and Platinum agreement. When you sign up
for one of the PMA's you will recieve hundreds of dollars in
values. You will receive free inspections, extended water heater
warrantees, and our value rate, which gives you an average of 20%
off on all of your plumbing needs throughout the year!
-Back to top-
|
